Senior ServiceNow Administrator: $51/hr
Apply Now! Job Code: 040125SSNAJob Description
One of Infonet's premier clients has an opening for a Senior ServiceNow Administrator. (8775)
TERMS: Contract
SCOPE OF WORK
• Oversee the configuration, customization, and maintenance of the ServiceNow platform, ensuring optimal performance and stability
• Lead the implementation of new modules, applications, and enhancements based on business requirements
• Collaborate with IT and business stakeholders to define and document technical specifications and workflows
• Develop and enforce best practices for ServiceNow administration, including system security, user access, and data integrity
• Troubleshoot and resolve complex issues related to the ServiceNow platform, providing timely support to users
• Conduct system upgrades, patches, and maintenance to ensure the platform is up-to-date and secure
• Create and maintain comprehensive documentation for system configurations, processes, and procedures
• Provide training and mentorship to junior administrators and other team members on ServiceNow functionalities and best practices
• Monitor system performance metrics and make recommendations for improvements and optimizations
• Stay current with ServiceNow updates, features, and industry trends, evaluating their potential impact on the organization
• Enforces ServiceNow license management & governance (e.g. User, App, API Usage, Custom Tables, etc)
REQUIRED SKILLS / EXPERIENCE
• Strong understanding of ITIL processes and ServiceNow best practices
• Proficiency in ServiceNow scripting languages (JavaScript, GlideScript) and web technologies (HTML, CSS, AJAX)
• Experience with ServiceNow modules such as Incident, Problem, Change, and Asset Management
PREFERRED SKILLS / EXPERIENCE
• 5+ years of experience as a ServiceNow Administrator, with a proven track record of successful implementations and management
• Knowledge of database management and SQL (MariaDB)
• Experience with ServiceNow Remote Process Synchronization
• Experience with ServiceNow On-Prem instance implementation, management, and troubleshooting
PREFERRED EDUCATION
• Bachelor’s degree in Information Technology, Computer Science, or a related field
PREFERRED CERTIFICATIONS
• ServiceNow Certified System Administrator (CSA) certification required
• Additional ServiceNow certifications (e.g. Certified Implementation Specialist) preferred
TRAVEL REQUIREMENT
• None
** No 3rd party vendors ** Unable to sponsor H1-B visas **
Please refer to position: 040125SSNA - Senior ServiceNow Administrator: $51/hr in the subject line of all correspondence.
Please select the "Apply Now" button. We look forward to reviewing your resume and speaking with you personally.