IT Business Analyst: $69/hr
Position Now Available At Infonet Consulting Group

IT Business Analyst: $69/hr

Apply Now! Job Code:   061722ITBA  

Job Description

One of Infonet's premier clients has an opening for an IT Business Analyst. (7812) 

TERMS: Contract


• Exhibit subject matter expertise of the product
• Understand the product’s entire technology stack
• Understand the interdependencies between the product and other products within the enterprise
• Support end users through UAT cycles, project assignments, help tickets, and work orders
• End user support during stabilization & operational support
• Support of production like development & test lab environments
• Create and maintain relevant product documentation
• Solicit and summarize customer feedback and experiences
• Participate in creating functional and technical Product Requirements Documents (PRDs)
• Participate in product launch planning and execution
• Focus activities on developing and maintaining positive guest relationships
• Outline primary business functions and uses addressed by the software product
• Identify major competitive products and the functionality associated with these
• Compile a list of common tools and techniques to measure reliability and availability
• Cite examples of the business impact from poor product reliability and availability
• Describe common problems, service needs and associated solutions
• Identify key resources and tools for installation and support activities


• Management of a product back log of defects and enhancements
• Digesting requirements & user stories
• Estimation of incoming technology requests and cost/benefit analysis
• Context Definition and Solution Sketching
• Maintaining a relationship and driving a schedule with product vendors
• Execution and evolution of the product road map
• Building test cases to evaluate nonfunctional requirements
• 3rd Level Production Support


• 2+ years’ experience working with Oracle Hospitality Cruise software
• 2+ years working in Cruise industry or with cruise technologies
• Proficiency with MS Excel, including VLookup and Pivot tables, Reporting (Crystal preferred) and other database tools (Toad\SQL Developer)
• Sensitivity to an environment which may collect and maintain data relevant to GDPR, PCI, PII regulations
• Crew management
• Guest arrival/departure operations
• Financial/Night Audit processes
• Front desk operations
• Governmental manifest regulations relative to cruise operations
• Maritime safety processes


• Bachelor's Degree in Information Technology related field


• Yes – 25% expected. Duration could be 3 weeks to 1 month per trip.


** No 3rd party vendors ** Unable to sponsor H1-B visas **

Please refer to position: 061722ITBA - IT Business Analyst: $69/hr in the subject line of all correspondence.

Please select the "Apply Now" button. We look forward to reviewing your resume and speaking with you personally.

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Why Infonet?

  • Aggressive Rates – We only add a 10-15% markup.
  • Transparency – We'll gladly let you know how much we’re being paid.
  • No Non-Compete Language – If we do our job well, you'll always want to stay with us.
  • No Conversion Restrictions – You're free to accept a full-time position at any time.
  • Your Approval Required – We need your approval to submit your resume.
  • Discretion – We'll never contact your current employer without your approval.