Guest Services Lead Engineer: $82/hr
Position Now Available At Infonet Consulting Group

Guest Services Lead Engineer: $82/hr

Apply Now! Job Code:   061022GSLE  

Job Description

One of Infonet's premier clients has an opening for a Guest Services Lead Engineer. (7792)

TERMS: Contract


• Supervise teams in both North American and offshore
• Compare and contrast on the interoperability of multiple development tools
• Train others on developing and supporting multiplatform applications
• Monitor industry and vendor experiences with technologies and methodologies
• Present information on the evolution of development and convergence with other technologies
• Teach others about remote and mobile access applications
• Elaborate on operational considerations for maintaining applications
• Oversee the establishment and use of best practices in IT systems management
• Promote the use of standard procedures in supporting IT systems functions
• Create criteria to measure the performance of IT systems management
• Lead discussions and answers complex questions regarding world-class infrastructure and management of IT systems
• Provide insight into management procedures to ensure excellent performance in IT systems
• Lead discussions on future trends, methodologies, and processes of platform architecture throughout the enterprise
• Design training programs to improve the technical ability of platform architects and evaluates the effectiveness of this program on a regular basis
• Contribute to the establishment of best practices for implementing reliability engineering processes and procedures
• Lead discussions on complex reliability metrics issues with other industry experts or competitors
• Design, implement, and continuously improves reliability testing and engineering processes
• Create organizational reliability testing policies, strategies, and methodologies
• Publish internal documentation on improving the effectiveness of decision trees, merging reliability and costs
• Champion the use of advanced and emerging reliability testing technologies and methodologies
• Create, implement, and monitor processes and procedures for organizational reliability management for hardware products
• Champion the use of new technologies and methods for reliability management
• Lead the definition, implementation, and reporting of hardware reliability requirements
• Establish best practices for hardware reliability testing design and implementation
• Lead evaluations of product associated costs with the costs of designing reliability tests


• 5-10 Years of related experience
• Experience with project management of small initiatives
• Use of Service Now, Jira, Confluence, SharePoint
• Use of various technical tools to troubleshoot connectivity, client/server applications, firewalls, peripheral devices


• Industry experience in cruise, specifically shipboard
• Familiarity with Guest Services/hospitality


• Bachelor of Science in Information Technology or similar discipline


• None


** No 3rd party vendors ** Unable to sponsor H1-B visas **

Please refer to position: 061022GSLE - Guest Services Lead Engineer: $82/hr in the subject line of all correspondence.

Please select the "Apply Now" button. We look forward to reviewing your resume and speaking with you personally.

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Why Infonet?

  • Aggressive Rates – We only add a 10-15% markup.
  • Transparency – We'll gladly let you know how much we’re being paid.
  • No Non-Compete Language – If we do our job well, you'll always want to stay with us.
  • No Conversion Restrictions – You're free to accept a full-time position at any time.
  • Your Approval Required – We need your approval to submit your resume.
  • Discretion – We'll never contact your current employer without your approval.